FAQ’s

What is retinal photography?

It is a digital photograph taken of the back of the eye. Try our retinal photography page for more information and examples. It does not hurt and the camera does not touch the eye in any way. It takes only seconds to take. The image taken can then be analysed by the optometrist and stored for comparisons in the future.

How long will it take?

The eye examination takes 30 minutes. If you need to up-date your spectacles then you also need to add on the time you think it will take you to choose new frames and lenses. We suggest you allow yourself at least an hour with us.

If you are a contact lens wearer or have booked a contact lens fit the appointment will take up to 1 hour.

What do I need to bring to the appointment?

If you are new to us then a copy of your last prescription would be ideal (but not essential if you do not have it). The glasses you currently wear, even if you do not get on with them. If you are on medications your last medical prescription can also be useful to make sure we have up to date medical details for you.

Can I park nearby as my mobility is limited?

Yes. There is a public pay and display car park behind the practice. If you are coming in for your eye examination we recommend you put aside a hour for your eye test and sorting out any spectacles you may or may not need.

I am NHS eligible but don’t know whether I want the extra retinal photography. Can I book in for an NHS test and then decide on the day if I want the photography?

Yes. The optometrist will be happy to discuss your need for it on the day and you can pay the £10 fee afterwards.

How often should I have my eyes tested?

The average adult and non-spectacle wearing child should have an examination every 2 years. Some children with spectacles or binocular vision anomalies may be asked to attend every 6 months, or an adult with an eye problem that requires closer monitoring may also be asked to attend every 6 months or yearly. At the end of the examination the optometrist will discuss with you when they feel you should be seen again.

My elderly Mother is under the hospital for her eyes. Does she still need to come to the opticians?

Most likely yes. The hospital often only monitor and treat eye health issues but do not provide a prescription to maximise eye sight with spectacles. If you are unsure please call the practice and someone will be able to help with your specific case.

How old does my child need to be before they can have their eyes tested?

At absolutely any age if you have a concern about their eyes such as you see an eye turn in or there is a strong family history of eye problems. The NHS fund tests for any under 18 year old still in education and so we recommend that if you have no concerns about your child, they should start having regular eye tests just before they start school. They grow quickly and therefore regular checks will make sure that you stay ahead of any potential changes to their eyesight or eye health.